Library Assistant-Part-time permanent

Position Title: Library Assistant
Position Type: Part-time, permanent. Approximately 18 hours per week. Regular daytime hours. 1 – 2 Saturdays per month.
Immediate Supervisor: Circulation Manager

• Send letters of interest and a resume to Lea Rosell, Library Director at lea.rosell@lib.de.us.

Position Description: This role is responsible for assisting patrons in the use of the library, ensuring quality customer experience and the smooth, effective flow of library operations. Basic knowledge of Windows 11, internet, email, and eMedia is required. Candidate should be flexible and willing to perform duties in all library departments, as needed, but will primarily provide service at the adult circulation desk.

Primary Responsibilities:

• Provide excellent customer service in-person and by telephone;
• Assist patrons in finding desired materials and information;
• Circulate materials; collect fines and fees; register patrons for library cards;
• Assist patrons in the use of technologies, including but not limited to computers, the internet, e-readers, library databases, copiers, scanners, and printers;
• Sort, shelve, and retrieve materials;
• Open and close the library by established procedure, when necessary;
• Attend workshops and other professional development opportunities;
• Perform other duties as assigned.

Required Knowledge and Abilities:

• General office procedures and clerical work;
• Internet searches and navigation;
• eMedia devices and associated databases;
• Microsoft Office (Word, Excel, and Outlook);
• Basic computer troubleshooting.

Ability to:

• Work effectively with the public while maintaining a positive attitude and a sense of humor;
• Establish and maintain effective working relationships;
• Exercise independent judgement in implementing established policies and procedures;
• Learn library-specific software as part of training;
• Actively engage in teamwork and promote a positive and productive organizational culture;
• Maintain records;
• Multitask.

Qualifications: A minimum of a high school diploma or GED. Associates degree is preferred. A minimum of 2 years’ experience in a customer service position that provides the required knowledge and abilities.

ADA Requirements: This is medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force to move objects constantly; work requires climbing, stooping, reaching, walking, pulling, lifting, and grasping; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for depth perception, color perception, inspection involving small defects and/or small parts, operation of motor vehicles or equipment, and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions.

Salary: $16.00 – $18.00 per hour, depending on skills and experience.